OneBlood Rewards Support Center | Assistance & Guidance
We’re here to help! Whether you have questions about your OneBlood Rewards account, need assistance with scheduling a donation, or want to learn more about our rewards program, our dedicated team is ready to assist you.
Customer Support
For immediate assistance, feel free to call our customer service team.
Phone Support
- Phone Number: 1-888-9-DONATE (1-888-936-6283)
- Support Hours:
- Monday to Friday: 8 AM to 8 PM EST
- Saturday to Sunday: 9 AM to 5 PM EST
We’re here to guide you with any OneBlood Rewards inquiries, donation scheduling, or account-related questions.
Email Support
For non-urgent queries or more detailed inquiries, email us at support@oneblood.org. We strive to respond to all emails within 24 hours.
Live Chat
For instant assistance, visit our website at www.oneblood.org and click on the “Live Chat” button in the bottom right corner. A representative will be available to assist you during business hours.
Mailing Address
If you need to send us physical documents or inquiries, please mail them to:
OneBlood, Inc.
10100 Dr. Martin Luther King Jr. Street North
St. Petersburg, FL 33716
Social Media
Stay connected with us for updates, stories, and more through our social media channels:
- Facebook: @oneblooddonor
- Twitter: @my1blood
- Instagram: @my1blood
- YouTube: OneBlood
We regularly post updates, donor stories, and special promotions. Follow us to stay informed about your OneBlood Rewards and upcoming donation events!
Feedback and Suggestions
We value your input! If you have suggestions for improving our OneBlood Rewards program or app, please email us at feedback@oneblood.org. Your feedback helps us make the experience even better for you and all our donors.
Report an Issue
Experiencing technical difficulties with the OneBlood Rewards app or website? Let us know, and our tech support team will help resolve the issue. Please email techsupport@oneblood.org for prompt assistance.
Media Inquiries
For media-related questions or interview requests, please contact our Public Relations team at media@oneblood.org.
Donation Centers
Looking to donate? Use our location finder on our website or mobile app to find the nearest donation center to you. Help save lives today!
Host a Blood Drive
Interested in hosting a blood drive? We’d love to help! Please fill out our Blood Drive Request Form on our website or email us at hostadrive@oneblood.org to get started.
OneBloodRewards App Support
For specific questions about the OneBlood Rewards mobile app, here’s how to contact support:
- iOS users: Reach out to us through the App Store.
- Android users: Contact us through Google Play.
We are committed to providing the best experience on all platforms, whether through the app or online.
Important Note
In case of a medical emergency, please call 911 or your local emergency services immediately.